• Customer Service: +46 (0)151-12500    Weekdays 08:00-17:00
  • High quality used automation components at great prices!
Prices in: 
På svenska In English

Purchase order

We accept orders by phone, fax, email, post or in our web shop. If your companies accounting department require a PO number, this must be mentioned in the order. Other information such as invoice address and delivery address must be present. All orders are followed by an invoice, regardless of the chosen payment method. Orders below 60 Euro is not accepted. To states in former Sovjetunion, orders below 250 Euro is not accepted.
 

Payment

You can pay by bank transfer, PayPal or by credit card. VISA or MasterCard in all four currencies, American Express in Euro, USD or SEK. Diners are only accepted in SEK.

Customers within Sweden and known customers outside of Sweden may pay by invoice. Normal procedure for export is payment in advance.
To customers within the EU, Swedish VAT 25% will be added if you don't have a valid VAT-number.

 

Shipping
We normally use DHL or TNT for international shipping. To USA we use DHL or UPS.

We can send items very quickly since we have almost everything in stock, and most of the items in our stock have already been tested.

Click here to view our submission times and call costs

 

Quality

In our web shop we sell second hand automation equipment.

No parts come from a main supplier. Everything is purchased from companies or private persons as surplus or overstock material.

All of our units are powered up and tested as far as we have knowledge to do so.

You can see on each item if it has been fully tested by us, or if it has only been partially tested.

 

Classification

Our items may exist in various conditions; this is why we classify them in different categories.

New Surplus; The unit may have been connected but never been in use. It can be in a sealed original box, opened original box or in our packaging.

As New; Typically a demonstration unit. This unit has only been operating a few hours.

Used; This is a used unit in good condition. It may be missing a lid which is of no importance for the functionality.

Not nice, May have small damages; this unit may have some plastic damage, some rust or similar cosmetic defects that does not affect its function.

Lid missing; This unit is in good used good condition that is missing the lid with connecting instructions on.

Display not perfect; This is typical for an operator panel with more scratches on the screen than typical for a used unit.

We have special classifications beside these and in those cases the exact state is written.

Returns, private customers
Returns are accepted from private customers and we follow EU laws. The unit must not have been used by the customer.
If you would like to return the item, there will be a fee of 15% added or at least 100 Euro for restocking.
If we have had extra work for instance due to quick shipping, we will reduce your refund by a higher amount based of the time spent on the order.
Returns are accepted within 14 days from purchase if the unit has not been used.
You have to pay return freight. We will refund the cost of the returned product but not the shipping charges.

Returns, companies
Axdos AB usually do not accept returns from companies.
If a company wish to purchase a unit with the possibility to return, this must be presented together with the order. There will be a charge of 1300 SEK added for each item the customer may wish to return. Axdos AB must be notified within 5 days after the item has left Axdos AB if the customer wishes to return the item. The item must be back at Axdos AB no later than 10 days after it left Axdos AB. At that time the customer will receive a credit of 75% of the items purchase price.
Products that are specially manufactured or specially ordered for a certain customer can never be valid for returns.

Warranty
All units are guaranteed to be working upon arrival.
Unless other is stated in the description, warranty period is 6 months on used units and 12 months on new surplus. Warranty period counts from the day of invoice.
A warranty claim must be received before the end of the warranty period and the item must be returned to us within two weeks after the period has ended.
At warranty claims, the customer pays shipping both ways.
First we try to repair the unit, after that we try to replace it with a similar unit. If the unit cannot be repaired or replaced, your purchase amount, reduced by the shipping costs, will be refunded.

This warranty is given in lieu of any other warranties, either express or implied, including that we disclaim any warranty of merchantability, fitness for a particular purpose and/or non-infringement.
In no event shall we be liable for any damages except actual damages up to, but not exceeding, the amount paid to us for the product. Including we shall not be liable for any damages consequential or indirect, lost profits whether or not advised of same. Physical damage to the product by abuse, lack of proper care and maintenance, or details that have been altered from the original factory specifications, will not be covered.

 

ADDRESS

Axdos AB
Postal address:
Box 174, 643 22 Vingåker, Sweden
Visit address:
Bondegatan 42, 643 30 Vingåker
Sweden
Phone: +46 (0)151-125 00
E-mail: info@axdos.se

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We do not represent any of the listed brands, and we do not own the rights to their trademarks. Copyright 2013 Axdos AB | All Rights Reserved.